Canadian Utility PAM Case Study

Securing Critical Infrastructure for a Canadian Utility

Organization Profile

A provincial electric utility serving over 500,000 customers and managing billions in critical infrastructure assets.
A major Canadian electric utility engaged Presidium Solutions to implement a comprehensive Privileged Access Management program to secure critical IT assets and enforce least privilege across thousands of endpoints.

The Challenge

The organization required a PAM solution to:

  • Secure and rotate privileged credentials
  • Monitor and control privileged sessions
  • Enforce least privilege across endpoints
  • Separate administrative and end-user environments

Regulatory pressures and internal audit findings further increased urgency.

The Solution

Presidium Solutions delivered a comprehensive PAM program including:

  • Credential vaulting and management for privileged accounts
  • Privileged Session Management for monitoring and recording
  • Custom connectors for secure access workflows
  • Endpoint Privilege Manager deployment
  • Removal of local administrator rights across 4,000+ endpoints

Results & Impact

  • Secure management of 300+ high-privilege domain accounts
  • Enterprise-wide session monitoring and recording
  • Least privilege enforcement across all workstations
  • Improved audit and compliance posture
  • Increased user adoption of secure access controls

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